Preparing for Employment in the Travel and Tourism Industry Essay

A)* Identifying customers necessitate1. in that location should be a staffing plan for any troupe2. When a va screwcy arises for whatever reason, the impact of the void should be considered against the staffing plan.3. in that respect may be an opportunity to move staff into different positions better suited to federation pick ups4. Sometimes major restructuring takes place with away a vacancy having arisen, due to changes in the business or frugal circumstances of the company, for subject a take solely everyplace of an some other(a) company or a major scotch d stimulate turning.* Job descriptionsA theorize description is a general tellment explaining the purpose, duties and responsibilities of a argument. It should eachow in the avocation-1. Job title and department2. Job purpose- the main duties of the role3. Responsibilities to whom the handicraft holder is responsible, and all the responsibilities of the persuade4. Physical conditions where the engagement i s performed, the hours, any hazards or special conditions5. Social conditions in teams, with client, or alone6. economic conditions salary range, commissions, bonuses, pension, sick pay7. Prospects for promotion and training.8. Date it was written this is important because duties and responsibilities may change over times.* Person specificationsA somebody specification is adjudge to match the right person to the stemma. It describes a delectable personal attri scarcees of the job holders. It is usually based on a seven-point plan which implicates-1. Physical take for-up does the job require any special physical characteristics much(prenominal) as strength, good eyesight or big top?2. Attainments what type of education is shooted? What special occupational take or training is required?3. word how much general intelligence should be evident?4. Special aptitudes is a skill in paternity or drawing needed? Does the applier need o be reliable or breathed working?5. C ircumstances does the applicant need o be mobile? Does he or she feel to travel away from home?6. Interests* AdvertisingAdvertising is apply to line up suitable candidates. There argon many possible locations for placing meetising. The most important consideration is reaching the right people, but cost must also be taken into count on. The following could be used 1. Job centre usually used to recruit unskilled or semi-skilled staff. As the department for education and employment provides the service which is free. Job centres give also pre- query for the company.2. press local press is ideal for local companies3. Radio frequently used for enlisting more suitable for local jobs.4. Milk round- companies visit universities searching for suitable graduated applicants.5. mesh on their own websites or through specialist recruitment sites.6. recruitment be onncies general or specialist. There atomic number 18 specialist travel and tourism agencies. To fill a permanent posi tion, the agency charges a fate of the annual salary for the post, so they be expensive.* RoadshowsWhen companies send their recruitment team to venues in major cities to take in charge a recruitment drive and it is often foreseeed a roadshow. They advertise their presence locally and potential applicant turn up and find out close career opportunities with that company. The milk round is a fussy type of roadshows when companies travel to universities in an attempt to recruit students who are some to graduate.* Recruitment agenciesThere are organisations who earn their income by charging a fee to companies for undertaking their recruitment for them. Some are specialist companies. An compositors case of a recruitment agency specialising in travel and tourism is Holiday Resort Jobs, and they pack an online spa jobs directory.* Short-listing applicationsThe initial methods of selection involve comparing applications to the job specification and person specification. A list of internal criteria may be used, which testament result in many applications being rejected by the organisation.At Canvas Holidays an wonder checklist is used to help decide who should be short listed. Es moveial recruitments allow in availability, a bank account, and mystify (which should involve working with the public), experience of overseas travel or camping. Desirable recruitments include a actors line and experience of working with children.* Telephone, group and various(prenominal) converses* Psychometric testingThese are used to test ability or personality. They usually take the form of fairly lengthy questionnaires and the respondent is judged as suitable for a position or not depending on the responses given. The tests are used to support other selection methods rather than as a selection tool that stands alone.* Offer of employmentIf a person is successful at interview then they can expect to receive a letter which constitutes an broaden of employment. This is fol lowed by a contract which lays out the terms and conditions of employment and it leave include details such as-1. hours of work2. location3. acquire off and finish times/shift times4. holiday entitlement5. regularise of pay* ContractsA contract is an exchange of promises between cardinal or more parties to do, or chorus line from doing, an act, which resulting contract is enforceable in a court of law. It is a binding legal agreement. The contract lays out the terms and conditions of employment and it will include details such as-1. hours of work2. location3. start and finish times/shift times4. holiday entitlement5. rate of pay* InductionB) From the prospective of the application, include a description of the different stages including-* Researching opportunitiesBefore a person applies for a job they pretend to take to the woods out research to find suitable jobs to apply for and can find jobs in these sources which are as follows-1. newspaper publisher (local and national) 2. Trade magazines such as Travel Trade gazette and Travel weekly, lei authorized opportunities and caterer online3. Careers specialists4. Recruitment agencies5. confederation websites* Producing a CVCurriculum vitae literally doer an account of your life, it is a summary of your own work experience, education and skills. The purpose of a CV is to bring a person to the attention of an employer and deject them to the interview stage.Everyones CV should be constantly updated, and although you will keep a prefatory CV on file you should adapt it to fit the particular requirements of each job you apply for. Of fixing the violence of the CV to fuddle the relevant points stand out.Your CV should include* Personal reading* mould story* Education* Skills* ReferencesPersonal informationGive your put up, address, sound poetry and e-mail address. There is no need to give your gender, marital status or number of children, if any. No need to respect your age either, but if you are y oung it is a good idea to put your date of parenthood as there may be jobs you are not eligible for because of you age.Work historyThis is where you list all your employment, commencement with you current or latest job. If you permit never has a job, include any periods of work experience or voluntary work you have done. For each job give the job title, the name of the company and what it does, if it is not well known. Add a list of your responsibilities in that position, list them too.Education heel your qualifications. As with work history, start with your most recent qualification or course. Include schools from secondary onwards. Do not include GCSEs below C grade. Writer the name of the college/ school and against it the qualifications you achieved there.SkillsList any other skills you have. Examples include phrases, with an reading of your level, driving, licence, and first-aid certificate or lifeguard qualifications. Include your key skills and IT qualifications here too. For IT, say which software packages you can use.ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on call for this gives you time to ask referees for consent to give their contact details. profileSome people choose to start their CV with a plan personal profile. It sums up your skills and experience and gives the employer an instant idea of whether you are suitable for the post. It can easily be adapted to fit a particular post.* Speculative enquiriesLetters of application may be speculative- this means a letter is sent even if you dont know whether a job vacancy exists.* Responding to advertisementsWhen you are writing a response to a job advert, you must always remember to bother sure you say which advert you saw the job. Highlight your skills, qualities and qualifications that match job.* Preparing for interview* Advanced preparationsThe individual has to turn out their interview clothes the shadow before. They also have to prepare for the question that might be asked from them about the company, why they would like the job? They also need to research their journey, the time it will take to experience at the place where the interview is being held.The individual must also research about the company for example products and services.* Telephone viewingTelephone interviews are very common, they are less time consuming. The telephone interviewee can create an movie of themselves to the other person that is interviewing them on the other end of the phone (telephone interview)1. present are a fewer tips to prepare you for the duration of your telephone interview* Stand up-good body language will affect your joint* delectation appropriate language, not slang* Introduce yourself* End the call properly2. When you are specking -* Use your voice to dispatch a good impression* Make sure points are clear over the phone* Attending interview* Personal presentationThe dress enter is very important you have to look smart for all of your job interviewsMake sure that all of your clothes are clear, production line free and your shoes are polished. Make sure you are straight and well groomed.* Projecting a positive image and attitudeMake sure that you are accessible at the interview, always make sure that you engage very good eye contact with your individual also have to make sure they know their information from the interviewer about the company. Always remember to be confident* Body languagePay attention to your body language during the interview, make sure that you break through relaxed not stressed.* Responding to and asking questionsQuestions are often asked about instances where you are able to demonstrate your skills prepare example of questions that may be asked in the real interview.* Time managementAlways be punctual and on time for all of your job interviews. To save time work out your journey route a few days in advanced for your interview and pre-buy coach/train tickets before your interview day.* paygradeYou may have to apply for many jobs before you receive an base on balls for employment. Some companies will offer you feedback. If you receive good feedback you have shown your strengths to the interviewer in order to obtain your ideal job If the feedback from the interviewer is bad, then they will notify you about weaknesses for the interview that took place. After this procedure, you need to reflect on these weaknesses and make sure that you turn these weaknesses into strengths* Responding to job offersIf you are offered a job, and you wish to accept it, you may receive and accept the offer by telephone but make sure that you formally accept the job offer in writing.* ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on request this gives you time to ask referees for p ermission to give their contact details.Task 3B (M2)* Researching opportunitiesBefore a person applies for a job they have to carry out research to find suitable jobs to apply for and can find jobs in these sources which are as follows-1. Newspaper (local and national)2. Trade magazines such as Travel Trade Gazette and Travel weekly, leisure opportunities and caterer online3. Careers specialists4. Recruitment agencies5. Company websites* Producing a CVCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring you to the attention of an employer and get you to the interview stage.A persons CV should be constantly updated, and although you will keep a basic CV on file you should adapt it to fit the particular requirements of each job you apply for. Of altering the emphasis of the CV to make the relevant points stand out.Your CV should include* Personal information* Work history* Education* Skills* ReferencesPersonal informationGive your name, address, telephone numbers and e-mail address. There is no need to give your gender, marital status or number of children, if any. No need to mention your age either, but if you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.Work historyThis is where you list all your employment, starting with you current or latest job. If you have never has a job, include any periods of work experience or voluntary work you have done. For each job give the job title, the name of the company and what it does, if it is not well known. Add a list of your responsibilities in that position, list them too.EducationList your qualifications. As with work history, start with your most recent qualification or course. Include schools from secondary onwards. Do not include GCSEs below C grade. Writer the name of the college/ school and against it the qualifications you achieved there.S killsList any other skills you have. Examples include languages, with an indication of your level, driving, licence, and first-aid certificate or lifeguard qualifications. Include your key skills and IT qualifications here too. For IT, and you should also rag about which software packages you can use.ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on request this gives you time to ask referees for permission to give their contact details.ProfileSome people choose to start their CV with a brief personal profile. It sums up your skills and experience and gives the employer an instant idea of whether you are suitable for the post. It can easily be adapted to fit a particular post.* Speculative enquiriesLetters of application may be speculative- this means a letter is sent even if you dont know whether a job vacancy exists.* Responding to advertisementsWhen you are writi ng a response to a job advert, you must always remember to make sure you say which advert you saw the job. Highlight your skills, qualities and qualifications that match job.* Preparing for interview* Advanced preparationsThe individual has to prepare their interview clothes the night before. They also have to prepare for the question that might be asked from them about the company, why they would like the job? They also need to research their journey, the time it will take to arrive at the place where the interview is being held.The individual must also research about the company for example products and services.* Telephone screeningTelephone interviews are very common, they are less time consuming. The telephone interviewee can create an impression of themselves to the other person that is interviewing them on the other end of the phone (telephone interview)1. Here are a few tips to prepare you for the duration of your telephone interview* Stand up-good body language will affect your voice* Use appropriate language, not slang* Introduce yourself* End the call properly2. When you are specking -* Use your voice to make a good impression* Make sure points are clear over the phone* Attending interview* Personal presentationThe dress code is very important you have to look smart for all of your job interviewsMake sure that all of your clothes are clear, crease free and your shoes are polished. Make sure you are clean and well groomed.* Projecting a positive image and attitudeMake sure that you are friendly at the interview, always make sure that you engage very good eye contact with your individual also have to make sure they know their information from the interviewer about the company. Always remember to be confident* Body languagePay attention to your body language during the interview, make sure that you appear relaxed not stressed.* Responding to and asking questionsQuestions are often asked about instances where you are able to demonstrate your skills prep are example of questions that may be asked in the real interview.* Time managementAlways be punctual and on time for all of your job interviews. To save time work out your journey route a few days in advanced for your interview and pre-buy coach/train tickets before your interview day.* EvaluationYou may have to apply for many jobs before you receive an offer for employment. Some companies will offer you feedback. If you receive good feedback you have shown your strengths to the interviewer in order to obtain your ideal job If the feedback from the interviewer is bad, then they will notify you about weaknesses for the interview that took place. After this procedure, you need to reflect on these weaknesses and make sure that you turn these weaknesses into strengthsTask 3b (M2) use the guideline you produced in task 3b (a) as the basis for a detailed sound judgment of your personal performance when applying for work and for attending an interview.Research opportunitiesBefore a person applies for a job they have to carry out research to find suitable jobs to apply for and I did the same issue to find the right job for me. Ways to find cabin crew jobs are as follows-1. Newspaper (local and national)2. Trade magazines such as Travel Trade Gazette and Travel weekly, leisure opportunities and caterer online3. Careers specialists4. Recruitment agencies5. Company websitesFor my research opportunities I used the Virgin Atlantic and the cabin crew careers website to find out about the company and to get detailed information of what and what not Virgin Atlantic provides to their member of staff. Also to get information about what they want in their staff and what the roles and responsibilities of cabin crew when working with such a big company like Virgin Atlantic.Producing your CVCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring you to the attention of an employer and get you to the interview stage.I updated my CV before the day of interview so that whatever I have gained so for which I have forgotten to put down could be updated and to also show how much experience I have gained.Your CV should include* Personal information* Work history* Education* Skills* ReferencesPersonal informationIn personal information sector I have put down my name, address, telephone numbers and e-mail address. I have not put down my gender, marital status, because there is no need for me to put it down in a CV. I also dont have to mention my age, but sometimes you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.Work historyThis is where I have listed all my employment, starting with my current or latest job. This includes all the work experience I have done. For each job I have given the job title, the name of the company and what it does, if it is not well known. I also have added a list of my responsibilities in that position.EducationI have listed all my qualifications. Starting with my most recent qualification or the course I am doing. I have also talked about my secondary school education onwards. I have not include my GCSEs below C grade. I have also put down the name of the college/ school and against it the qualifications I have achieved there.SkillsI have listed all the other skills I have other than my education. Examples include languages, with an indication of my level. I have also included my key skills and IT qualifications too. For IT, I have motioned about the software packages I can use.ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. In my CV have put down that the referees will be available on request this will gives me time to ask referees for permission to give their contact details.